What does Hike In Phoenix, LLC offer?Public hiking tours with our guide leader and other hikers
Private hiking tours (i.e. Corporate/Convention groups) with our guide(s)
Customized hikes like sunrise/sunset hikes with/without a hot breakfast/dinner
Fundraising for non-profit organizations/schools
Employment opportunities with Hike In Phoenix, LLC
What do the rates shown on the website include?Most park entry and permit fees
Chilled bottled water
Variety of nutritious snacks
Loaner backpack/trekking poles (upon request)
Great “desert” trivia games
A complimentary souvenir Hike In Phoenix bandanna or cap is yours to keep
Enjoy, experience the beauty & excitement of hiking with an expert, knowledgeable trail guide
Round-trip transportation to & from the trailhead is available for an additional charge. Or use our Hike'N'Drive option for a discounted Enterprise Rent-A-Car. you can book your car online on our reservations page or call Enterprise at 800 736-8222. If you are picking up a car in Phoenix and dropping in Tucson or vice versa, there may be a drop fee. If you decide to reserve by phone, for pick up on Phoenix give the representative the Hike'N'Drive discount code L508619. In Tucson, the code is L508620.
How do I make my reservation?There are several ways to reserve your phenomenal hike with our great, knowledgeable trail guides. You can call with questions or to book by phone if you don't want to book online (800 979-3370 or 415 391-3370 internationally). Our new online reservation is now available, click here to see all our activities! Specials offered form time to time can only be reserved via phone. If you’re in the Phoenix area, we invite you to call our customer service line at 602 492-MTNS (6867), or from out of town Toll-free 877 HIKE-PHX (877 445-3749), or enter your number in our Reservations page and you’ll be connected with our office during our business hours. We make it easy for you to contact us! We’ll get back to you you via phone or email to confirm your reservation. Reservations are accepted by phone between 6AM-10PM (winter time) and 5AM-9PM summer time, 7 days a week. Arizona does not change time. Closed Christmas & New Years Eve/Day.
Because hiking is in such demand here, booking with 24 hour notice is highly recommended and will help guarantee your desired date and time. Full payment is due at the time of booking. Tour itineraries, times of day/days of hikes, trail choices and prices vary seasonally and are subject to change. Your business is appreciated. Gratuities should be on a voluntary basis and based solely on your experience with your trail guide or others who may assist you greatly. Please note: children up to age 12 hike free with a person paying an adult fare. (One accompanying child free per paying adult. Additional "little hikers" pay 50% of the adult fare). Teenagers, ages 13 and not yet 17 and senior citizens, 62 and up, enjoy a great experience with a 20% discount off the published one person adult rate! Multiple discounts cannot be combined.
How do I get to the trailhead on the day of the hike?
After you reserved your hike you will receive directions to the trailhead or where you will meet your guide. It is your responsibility to be at the trailhead before the time specified on your confirmation. Due to the very early hour that our morning hike day begins, your trail guide may not be available via e-mail or telephone. If you need a car, we have made arrangements for Hike'N'Drive specials with Enterprise Rent-A-Car. For Tucson, the discount code is L508620. If you want to pick up the car in Phoenix, the discount code to ask for is L508619. Enterprise can be booked online on our reservations page or by calling them at 800 736-8222. If you pick up your car in one city and drop in another, there may be a drop fee. Please be sure to ask your Enterprise rep about that. Your rental car fee may be less than any pick up fees...plus you’ll have the car for a full 24 hours!
Oh, mmmm, what do snacks and the optional Hike’N'Eat lunch include?Variety of fruits, such as apple and banana, veggies like mini carrots or celery or other veggies with sour cream (dip), dried fruits, such as raisins and/or mini deli sandwich with or without cheese. And of course, just a few little sweet-tooth bites. To see our menu for the Hike’N’Eat lunch option at just $20 per person and $10 per child, click here! The lunch option includes delivery and gratuities.
How long does the hiking tour take?Most all of our hikes are from 2 to 4 hours, depending on the trail. If you desire a full-day hike, arrangements can be made to accommodate your request. Please call us for specifics. Rates would differ from those listed on this website. Allow approximately 30 minutes (in general) round trip from most major resorts to any trailhead that we use.
What are the levels of difficulty for the hikes?Hike in Phoenix incorporates all levels from beginner to intermediate to experienced. Whatever fits into your hiking experience, style and physical endurance will be matched. We even customize hikes for wheelchair users! Hiking can be fun for everyone! Call us for details and to set up a hike for your specific requirements.
Why should I use a guided hiking service?Your safety is our number one concern. You, our valued guest, are made aware of what is needed for an unforgettable and safe guided hiking experience. While our trail guides know where each trail leads, its length and its difficulty level (sometimes referred to the challenge or stamina level), you probably do not. Depend on us to know. And that’s exactly what we do! The trails we use are in the unforgiving Sonoran Desert. Alone, a trip along any of them can be dangerous. Water is not considered a luxury item on our hikes; it is a necessity. The air here lacks moisture. As such it absorbs it from whatever source is available. In this case we’re referring to you! Whether you are on a hike or just lounging poolside, at anytime you can become dehydrated rapidly without even being aware of it.
There are way too many on-foot and helicopter rescues just about every week performed by the fire department. More times than not, these rescues are due to people going it alone or venturing out unprepared.
Each and every trail guide on our staff is familiar with the ins and outs of the trails. That translates to knowing where you may come see some of our native flora and fauna and to take some great photos with breathtaking views. Alone, you may miss those opportune spots.
Is there really a Satisfaction Guarantee?Refund requests in the amount of 70% of paid fare will be honored. However, fees for the use of our hotel to trail pick up and drop services will be excluded. For whatever reason you may not be completely satisfied with our service and wish to request a refund, notify your guide prior to the end of your hike. You must also call our office to confirm this notification the same day as your hike. Please make certain that you have your confirmation # of your reservation for the office to process your refund request. Of course we’d appreciate knowing the reason for your request which will be used to better serve others.
If I need to cancel my reservation or in case Hike In Phoenix must cancel the scheduled hike due to bad weather, how does this all work?If you want to cancel your reservation(s), you must call our office immediately since certain cancellation fees may apply*. Cancellation Fee Schedule: 50% if less than 24 hours on the guided hike fee. There is a 50% transportation cancellation fee if you ordered the transportation service offered by Hike In Phoenix should you cancel the same day or less than 24 hours from the starting time of your hike.
*In the event of inclement weather, which may include severe heat or electrical storms during summer, Hike In Phoenix may cancel the hike. You have the option of receiving a full refund or rescheduling. Allow up to 72 hours for refund processing. You will be notified by telephone, text or e-mail. In cases like this, it is important for us to have early morning contact telephone or text numbers to reach you.